No Xbox ultimate code kishi Xbox version | Razer Insider
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No Xbox ultimate code kishi Xbox version

  • September 9, 2021
  • 1 reply
  • 26 views
WHTZMBE
I purchased the Xbox kishi version and there was no code for a free two week Xbox ultimate pass trial include in the box. I contacted RAZER support and the first agent said they would send my case to the correct department to get a code generated. Then a day or so later this is the response I received. "I hope this email finds you well. I'm Khalid, one of Razer Tech Support. In regards to the pass code for your Xbox Ultimate, we would suggest to contact Xbox support in regards to this matter for further assistance. We apologize for the inconvenience. Please take note of your case number xxxxxx-xxxxxx. (<-- I removed for privacy) Have a great day ahead. Thank you for your patience and understanding. All the Best,    (*Omitted for security reason) R Λ Z Ξ R Technical Support " Am I missing something?
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Razer.Speedcr0ss
WHTZMBE
I purchased the Xbox kishi version and there was no code for a free two week Xbox ultimate pass trial include in the box. I contacted RAZER support and the first agent said they would send my case to the correct department to get a code generated. Then a day or so later this is the response I received. "I hope this email finds you well. I'm (*Omitted for security reason), one of Razer Tech Support. In regards to the pass code for your Xbox Ultimate, we would suggest to contact Xbox support in regards to this matter for further assistance. We apologize for the inconvenience. Please take note of your case number xxxxxx-xxxxxx. (<-- I removed for privacy) Have a great day ahead. Thank you for your patience and understanding. All the Best,    (*Omitted for security reason) R Λ Z Ξ R Technical Support " Am I missing something?
Where did you buy the device? Let me check the history of your conversation with our Support Team by sending me your email address or case number via PM, as I want to check if the code for the Xbox Ultimate trial pass has been part of our bundle. I'll be locking this thread now. Let's continue our conversation privately.
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