Not able to return razerblade 16 (2024) | Razer Insider
Skip to main content
Question

Not able to return razerblade 16 (2024)

  • July 29, 2024
  • 1 reply
  • 64 views

Keepuru

I bought a razerblade 16 on the 17 of july and it got to me on the 22th of july and i’m now trying to send it back but the website https://returns.narvar.com/razer/returns tells me that “We don’t seem to recognize the order number and email. Please double check or contact us.”

I’m not able to return it and the 14 days are about to end. I live in eu and bought the laptop from the Portuguese website so i guess i have 30 days but i would prefer to proceed as soon as possible to not risk it.

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • July 30, 2024

Hi Keepuru,

I received your PM and coordinated your concern with our Support Team. Please wait for their update within 24 hours. Thanks!

​​​​​​​​​​​​​​*Thread locked to curb conversation to PM.