Not charging beyond 4 % | Razer Insider
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Question

Not charging beyond 4 %

  • January 29, 2025
  • 7 replies
  • 83 views

I my razer viper ultimate is nog charging beyond 4%. I have cleaned everthing around the dock and the mouse and still nog charging beyond 4%. But i can use the mouse multiple hours/days on this. Anything that can fix this so the red flikkering light goes away?

Kay

7 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • January 30, 2025

Looks like synapse bug (indicator bug) if you can use it few days on “4%” charged.

But on the other side the red led blinking is strange..


  • Author
  • Insider Mini
  • January 30, 2025

As now its has going down to 1%, Idk how long it will last. Kabel/Dock nothing works to charge it


  • Author
  • Insider Mini
  • January 30, 2025

Update, It has shutdown and its not chargeing anymore


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • January 31, 2025

So the battery is dead. If you still have valid warranty - rma it.


  • Author
  • Insider Mini
  • January 31, 2025

How many years warranty do you have for the mouse?


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • January 31, 2025

2 years.


Friends, the solution is easy, you just have to turn off the mouse and then open it to disconnect the battery, we close it. We connect it to the PC via USB cable, turn on the mouse and use it for a few minutes, then disconnect it, turn off the mouse, and reconnect the battery, screw the mouse back together, put the white pads on, and voila, it starts charging normally.

 

Amigos la solucion es facil, solo tiene que apagar el mouse y luego abrirlo para desconectar la bateria, cerramos.
conectamos via cable usb al pc encedemos el mouse y lo utilizamos unos minutos, luego desconectamos, apagamos el mouse, y volvemos a conectar la bateria, atornillamos el mouse, colocamos los pads blancos y voila, empieza a cargar normal.