Case still not resolved. It's obvious that you guys don't pay attention to the urgent resolution of cases. You resolve some cases on time and ignore others.
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Case still not resolved. It's obvious that you guys don't pay attention to the urgent resolution of cases. You resolve some cases on time and ignore others.
Hi
I’m sorry about the delay and appreciate your frustration on this matter. I already brought your case to the senior support team’s attention to have it checked. We will also continue sending you updates through emails. Feel free to respond to my PM anytime if you have other questions or concerns. Thanks!
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