NOT RECEIVED ON CROSSFIRE | Razer Insider
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NOT RECEIVED ON CROSSFIRE

  • January 10, 2024
  • 1 reply
  • 49 views
BistreBrownwebquick548

I have purchased ecoin from Razergold worth 709 and Topped it up and it says top up succeeded but when I checked the balance and refreshed it a lot of times it still does not add to my  current balance . Can you help me with this? 

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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • January 12, 2024

    Hello BistreBrownwebquick548,

    If you are experiencing any issues related to Razer Gold, the best way to get immediate assistance is by raising a ticket or initiating a Live Chat with the customer service team. You can do so by clicking the green chat button at the bottom right of the screen. If you have already raised a ticket, please send me the reference number via PM, and I'll help coordinate with the support team to resolve the issue as quickly as possible. Have a great day!

     

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