I have purchased ecoin from Razergold worth 709 and Topped it up and it says top up succeeded but when I checked the balance and refreshed it a lot of times it still does not add to my current balance . Can you help me with this?
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Hello BistreBrownwebquick548,
If you are experiencing any issues related to Razer Gold, the best way to get immediate assistance is by raising a ticket or initiating a Live Chat with the customer service team. You can do so by clicking the green chat button at the bottom right of the screen. If you have already raised a ticket, please send me the reference number via PM, and I'll help coordinate with the support team to resolve the issue as quickly as possible. Have a great day!
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