Not receiving sms code, unexpected error when asking for codes | Razer Insider
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Question

Not receiving sms code, unexpected error when asking for codes

  • April 9, 2024
  • 1 reply
  • 102 views
xbestRust571

I tried using a different device to recharge, it's the correct number and I don't remember my backup codes

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3436 replies
  • April 13, 2024

Hi xbestRust571,

I replied to your PM. with the steps that you can try to isolate the issue. If the same problem persists, please contact our Razer Gold Support team by submitting a ticket or via Live Chat to get this sorted out in real-time. Make sure to provide all relevant information about your concern. If you already have a case, PM me the reference number so I can coordinate with the team to help you. Take care!

*Thread locked to curb the conversation to PMs.

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