Not receiving Surround sound 7.1 Code after registration | Razer Insider
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Not receiving Surround sound 7.1 Code after registration

  • August 1, 2025
  • 1 reply
  • 43 views

Not receiving Surround sound 7.1 Code after registration, Tried requesting a new activation code. Still not showing in email. Already checked spam and junk.

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1 Reply

Razer.Aero
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  • Razer Support
  • August 1, 2025

Hello Mr.Snuffles912,

I understand you’re not receiving your 7.1 Surround Sound activation code after you register you headset. Please send me a PM with your device's serial number and proof of purchase. This will help me verify your details and provide the assistance you need. Kindly upload the documents to Google Drive and share the link with me. Ensure the privacy setting is set to "anyone with the link" so I can access the file without needing additional permissions. Thank you!


*Thread locked to curb the conversation to PMs.