Good day.One earpiece stopped working after updating 1.5.1 on the Kraken V4 headphones.Could you please advice how to fix it?
Question
Not working one earpieace on Kraken V4
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- Razer Support
Hello RustyRedcentralsleek343,
I'm sorry to hear about the issue with your Razer Kraken V4 after the update. You've mentioned an update to 1.5.1. To resolve known issues, please ensure your headset is updated to the latest firmware version 1.6.0_r1, which includes general bug fixes. Follow steps here. If the problem persists, kindly perform the troubleshooting in this article. If you need further assistance, feel free to PM with your device serial number and proof of purchase for warranty validation. All the best!
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