[NUM 8] Key Disabled when Synapse is Running with No Mappings or Macros | Razer Insider
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[NUM 8] Key Disabled when Synapse is Running with No Mappings or Macros

  • Oct 26, 2026 3:01 AM UTC
  • 0 replies
  • 4 views

JonathanPDX

I have a Razer Blackwidow V3 on my personal and work computers. Everything has been fine until I need to record a new macro on my work computer. (Both are using Synapse 4).

I recorded the new macro, saved it, mapped it to [NUM 8] key, and tried to test it, but nothing happened. I went in to examine the macro, and it showed it was still recording (even though RECORD was OFF). I deleted the new keys, saved the macro again, and repeated the  process. Same thing.

Unfortunately, this problem then migrated to my home keyboard through that automatic profile sharing.

I delete the macros, created a new profile, deleted the old profile, completely uninstalled all Razer software from my computer (programs, folders, registry, etc.) No trace of RAZER anywhere. Reset the keyboard. Rebooted. [NUM 8] key worked just fine.

I reinstalled the latest version of Synapse and immediately the [NUM 8] key was disabled.

Note: If I press [WIN]+[NUM 8] the 8 works fine. Weird.

I mapped a macro to the [NUM 8] key that types an 8, that seems to work, (except when recording a new macro it keeps adding an extraneous left-click to the macro which has to be deleted.)

I was able to map a macro successfully, and it worked, but still doesn’t resolve why the [NUM 8] key is disabled with  macro.