Hello Razer Support,
I cannot access my Razer Gold account because two-step verification requires an SMS code sent to my old phone number, which I no longer have access to.
I still have access to my registered email address, and there is a remaining balance in my Razer Gold wallet.
Could you please help me recover my account and reset the SMS two-step verification or update my registered phone number?
I can provide the information and proof necessary to verify that I am the account owner.
Please help me regain access to my account without losing my existing balance.
Thank you.