old phone lose long time ago, years ago | Razer Insider
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old phone lose long time ago, years ago

  • March 19, 2026
  • 2 replies
  • 5 views

hi i lose my old phone number so I can't have my authentication codes or backup codes. and im traying to updated but doesnt let me do it 

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2 Replies

  • Author
  • Insider Mini
  • March 19, 2026

by the way i dont remenber the old phone number its being years 

 


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • March 20, 2026

Hello Chesters2756,

I’m here to help! I understand that you lost access to your old phone number and you can’t reset your OTP. Please PM the following information below so I can verify your account.

  • Razer ID:
  • Email address associated with your Razer ID:
  • Date of Birth:
  • Full Name:
  • Old phone number:
  • New phone number:
  • Country:

*Thread locked to curb conversation to PM.