Old phone number is not using anymore and not able to change to new phone number. Email is still working. | Razer Insider
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Old phone number is not using anymore and not able to change to new phone number. Email is still working.

  • September 3, 2025
  • 1 reply
  • 30 views
Wan999474

How to reset my phone number, but I don't have any access to my old phone number, and another problem is i don;t have authenticator app and i can't remember where i put my back up codes the only left i had is my email

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1 Reply

Razer.ScarletRouge

Hey there, ​@Wan999474!

 

I understand that you want to change your mobile number. No worries, let me help you! Please send me a PM together with the following details for verification purposes:

 

1. Razer ID:

2. Email address that is associated with Razer ID:

3. Date of Birth:

4. Full Name:

5. Old Phone number:
6. New Phone number: 

7. Country:

 

I am looking forward to your response! Thanks!


 

*Thread locked to curb conversation to PM.

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