Old phone number is not using anymore and not able to change to new phone number. Email is still working. | Razer Insider
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Old phone number is not using anymore and not able to change to new phone number. Email is still working.

  • September 22, 2025
  • 1 reply
  • 28 views
Arbs007

Hi Guys!

I lost access to my phone number and my back up codes and not able to get live support. Email is still working.
 
Kindly advise is there any solution?
 
Thank you!

    This topic has been closed for replies.

    1 Reply

    Razer.ScarletRouge

    Hey there, ​@Arbs007 

    I understand that you have lost access to your old phone number. No worries, let me help you! Please send me a PM together with the following details for verification purposes:


    1. Razer ID:
    2. Email address that is associated with Razer ID:
    3. Date of Birth:
    4. Full Name:
    5. Old Phone number:
    6. New Phone number:
    7. Country:
     

    I am looking forward to your response! Thanks!


    *Thread locked to curb conversation to PM.

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