Does anyone know how else to get support from Razer in the UK as I have an issue with my headset and can’t seem to use the chat feature? I have checked my product is within warranty but it then only gives me the option of the chat function but this doesn’t do anything. I’m using a laptop with Chrome browser as read on other threads to avoid Mac and Iphone as potential issues but it still isn’t working for me. Any help appreciated
Page 1 / 1
Hey there,
Thanks for sharing your concern here. No worries, let me help you! Is the chat button greyed out? Could you please send me a PM with a picture showing the chat feature isn't functioning? Alternatively, I can create a case for you and forward it to the relevant team. Please let me know how you'd like to proceed. Thanks!
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.