Does anyone know how else to get support from Razer in the UK as I have an issue with my headset and can’t seem to use the chat feature? I have checked my product is within warranty but it then only gives me the option of the chat function but this doesn’t do anything. I’m using a laptop with Chrome browser as read on other threads to avoid Mac and Iphone as potential issues but it still isn’t working for me. Any help appreciated
Question
Online Support Chat function not working (UK)
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- Razer Support
Hey there,
Thanks for sharing your concern here. No worries, let me help you! Is the chat button greyed out? Could you please send me a PM with a picture showing the chat feature isn't functioning? Alternatively, I can create a case for you and forward it to the relevant team. Please let me know how you'd like to proceed. Thanks!
*Thread locked to curb conversation to PM.
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