Online Support Chat function not working (UK) | Razer Insider
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Online Support Chat function not working (UK)

  • November 7, 2025
  • 1 reply
  • 17 views

I have an issue with my Razer laptop power supply but cant get the my razer support chat to work.

It permanently says Razer assist disconnected

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@dailyLightDeepPink270 

Thank you for sharing your concern here regarding the Chat Support not properly working. Don't worry, I will create a ticket for you and forward it to a relevant team for further assistance. To proceed, please send me a PM the following details so I can kickstart your case:


Device’s serial number: 
Full Name: 
Email address associated with Razer ID: 
Phone number: 
Country:
 

Thank you!


*Thread locked to curb conversation to PM.