Orbweaver chroma not being detected | Razer Insider

Orbweaver chroma not being detected

The orbweaver chroma device is showing up in the devices list however is not being detected by razer synapse

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Userlevel 7
Is this right out of the box or after a recent update? Can you put up a screenshot of how it appears in the Device Manager?
Which Synapse version ? Because as far as I know Orbweaver only works with the legacy driver (Synapse 2) and oddly enough isn't supported in Synapse 3 ....