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Order Help

  • November 11, 2025
  • 1 reply
  • 14 views

I was hoping I could talk to someone about an order I placed this morning. I signed up for the silver membership soon after ordering and I saw the same chair I bought was at a deeper discount. However, I couldn’t access the order to cancel it so I could get the better price. A also still can’t see the order in my history. Any help is appreciated. Thank you!

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1 Reply

Razer.Aero
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  • Razer Support
  • November 11, 2025

Hello Downnout303,
 

I'm here to help! One possible reason for this issue is that you checked out as a guest when you purchased the product. Please refer to the article linked for more information. To assist you further, please send me the following information in a PM  so I can initiate a ticket and forward it to our Order Support Team. Thank you!

Full name:
Email address: 
Mobile/Phone Number: 
Country: 
Order number:

*Thread locked to curb the conversation to PMs.