i had an order that was delivered a while ago couple of weeks and the order status hasnt updated just wondering if this is standard and i have to wait longer or if something went wrong.
Question
order status not updating
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- Razer Support
Hey there,
I understand that you’re concerned because your order was delivered a couple of weeks ago, but the order status still hasn’t updated. May I ask if you’ve already contacted our support team regarding this issue?
You can submit a support ticket here: https://mysupport.razer.com/app/warranty-support. Once there, navigate to "Contact Razer Support," then select "Razer.com Orders," followed by "Get Order Status”.
Alternatively, I can create a ticket for you and forward it to the relevant team for further assistance. Please send me a PM along with your order number so I can get your case started. Thank you!
*Thread locked to curb conversation to PM.
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