Ordered as guest and signed up with slightly different email. Can't see order in history; need help. | Razer Insider
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As mentioned in the title, I can't see the order in my account history because I created an account with a suffix to my email address, and there doesn't seem to be any way to open a case with customer support directly through the site. Can provide order number privately.

I live in a rural area and I'm having serious issues with FedEx. I've been on the phone with them 5x, giving them detailed directions to my house, but they've been unable to follow those directions. For some reason, they route Express shipments through a depot 3.5 hours away from me, whereas Ground are routed through a location ~1.5 hours away. Rarely have issues with the latter, but am consistently disappointed with the former. I need to have them hand the order to a different shipper, either USPS or UPS, with whom I have zero issues.

Hello gingerbreadassassin,

Let me help you with your concern. Please send me a PM with the following details so I can create a ticket and escalate it to our Order Support Team for additional help. Also, refer to this article for future reference.

  • Full name:
  • Mobile/Phone Number:
  • Country: 
  • Order number:


*Thread locked to curb the conversation to PMs.

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