hey,i buy a new ornata v2 keyboard.

from the start she is keeping her light off and stop responding.

after restart she working fine until the next disconnect then can happend after 5-10 minutes.



can someone assit me with this problem?



windows 10 up to date.

synapse 3 up to date.



tried:

uninstall and reinstall synapse

reinstall windows and all update.

change usb ports(few of them)