hello, i’ve had this orochi v2 for a little over a year now. it first started doing this like 3 months ago and at first i didn’t mind but it only got worse and its basically unusable now. the dongle has always been connected directly to the motherboard and i tried deleting and re-instaling synapse but nothing worked. can someone please help me
Answer
orochi v2 disconnects and reconnects
Best answer by Razer.Aero
Hi tomBi_,
Did the issue occur when using the device via Bluetooth or the wireless dongle connection? To isolate the issue, please ensure that your Razer Orochi V2 firmware is updated and try using the pairing utility available here.
If you need further assistance, feel free to send me a PM with your device’s serial number and proof of purchase for warranty validation. Thank you!
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- Razer Support
- Answer
Hi tomBi_,
Did the issue occur when using the device via Bluetooth or the wireless dongle connection? To isolate the issue, please ensure that your Razer Orochi V2 firmware is updated and try using the pairing utility available here.
If you need further assistance, feel free to send me a PM with your device’s serial number and proof of purchase for warranty validation. Thank you!
*Thread locked to curb the conversation to PMs.
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