Out box failure "tomahawk"
So disappointed with the tech support I received. Computer came with no USB bootable thumb drive. I bought this Computer thinking I would have 24 tech support, not someone going from script. I have had great luck with the laptops. Tomahawk PC is not what I would call quality. Went through the steps with women that I had problem understanding. She understood me less. I had to give her my email multi times. This is not why I spent over 3k for PC. I own a business that provides tech support on electronic for manufacturers. Razer chain of tech support is not acceple. I have to wait 24 to 48 hours to hear if they going to ship me a new computer? Not to mention the hours I wasted on troubleshooting there system out of the box.
This topic has been closed for replies.
- Razer Support
- 7720 replies
captdad28Hi there! Thanks for initiating this thread. Your feedback is duly noted. Please send me your email address or case number via PM so I can see its progress and help you move things along. Let's continue our conversation there.
So disappointed with the tech support I received. Computer came with no USB bootable thumb drive. I bought this Computer thinking I would have 24 tech support, not someone going from script. I have had great luck with the laptops. Tomahawk PC is not what I would call quality. Went through the steps with women that I had problem understanding. She understood me less. I had to give her my email multi times. This is not why I spent over 3k for PC. I own a business that provides tech support on electronic for manufacturers. Razer chain of tech support is not acceple. I have to wait 24 to 48 hours to hear if they going to ship me a new computer? Not to mention the hours I wasted on troubleshooting there system out of the box.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.