package returned to sender and didn't get my money back | Razer Insider
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Early February my barracuda x wireless transmitor broke. So I decided to buy a new one at razer's website. I was told that my package would come on the 15th Little did I know that my package would not arrive. I thought it would be delayed since my area was currently going through a snow storm. I waited & waited and still nothing. If I could I would contact them via email since there support team doesn't really help with these kind of problems. But they don't have one. I at least want my money back or the product I ordered.

(Removed attached order number for security purposes.)

I would like to contact razer support via email so they can help me with this problem please

Early February my barracuda x wireless transmitor broke. So I decided to buy a new one at razer's website. I was told that my package would come on the 15th Little did I know that my package would not arrive. I thought it would be delayed since my area was currently going through a snow storm. I waited & waited and still nothing. If I could I would contact them via email since there support team doesn't really help with these kind of problems. But they don't have one. I at least want my money back or the product I ordered.

Hello M1guelit0,

I’m here to help.Let’s kickstart a case to escalate this concern to our Razer Order Support Team for further assistance. Please PM me with the following information below so I can initiate a ticket on your behalf:​​​​​​​

Full name: 
Email: 
Mobile/Phone Number: 
Country: 
Order number: 

​​​​​​​*Thread locked to curb the conversation to PMs.

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