package returned to sender and didn't get my money back

Question

Early February my barracuda x wireless transmitor broke. So I decided to buy a new one at razer's website. I was told that my package would come on the 15th Little did I know that my package would not arrive. I thought it would be delayed since my area was currently going through a snow storm. I waited & waited and still nothing. If I could I would contact them via email since there support team doesn't really help with these kind of problems. But they don't have one. I at least want my money back or the product I ordered.(Removed attached order number for security purposes.)

M1guelit0 · Accepted Answer

I would like to contact razer support via email so they can help me with this problem please

Razer.Aero · Answer

Early February my barracuda x wireless transmitor broke. So I decided to buy a new one at razer's website. I was told that my package would come on the 15th Little did I know that my package would not arrive. I thought it would be delayed since my area was currently going through a snow storm. I waited & waited and still nothing. If I could I would contact them via email since there support team doesn't really help with these kind of problems. But they don't have one. I at least want my money back or the product I ordered.HelloM1guelit0,I’m here to help.Let’s kickstart a case to escalate this concern to our Razer Order Support Team for further assistance. Please PMme with the following information below so I can initiate a ticket on your behalf:​​​​​​​Full name:Email:Mobile/Phone Number:Country:Order number:​​​​​​​*Thread locked to curb the conversation to PMs.

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