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pagamento

  • August 6, 2026
  • 1 reply
  • 8 views
J

Ola boa noite estou tentando fazer a compra de um gift card da xbox mais nao consigo estava pedindo um número de telefone eu botei mais nao chegava o codigo tentei 5 vezes nao deu bloqueio de tentativas como posso resolver 

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    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • August 6, 2026

    Ola boa noite estou tentando fazer a compra de um gift card da xbox mais nao consigo estava pedindo um número de telefone eu botei mais nao chegava o codigo tentei 5 vezes nao deu bloqueio de tentativas como posso resolver 

    This translates as:

    Hello, good evening. I'm trying to buy an Xbox gift card but I can't. It was asking for a phone number, I entered it but the code didn't arrive. I tried 5 times and it didn't give me a blocked attempt. How can I solve this?

     

    Hi joaocaio1023,

    I'm sorry to hear about the issue with your Razer account OTP. Please follow the steps provided below and try again after 15 minutes:

    1. Please check if your mobile has a good internet connection. If possible, refresh or reset your network.
    2. Restart your machine or device.
    3. Sign out and Sign in to your Razer Gold Account
    4. Clear browsing history, including cache files and cookies
    5. Try purchasing using a private browser in the Private or Incognito mode.

     

    If the same problem persist, send me a PM and provide the following information to reset your account OTP.

    1. Registered email:
    2. Razer ID :
    3. First Name:
    4. Last Name:
    5. Birthdate:
    6. Mobile phone number:
    7. Billing address:

     

    NOTE: The Razer Insider doesn't have support for your preferred language. Please post your inquiry or concern in English across all boards.  Thank you!

     

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