Paid to play on Razer Games (phone) doesn't work. | Razer Insider

Paid to play on Razer Games (phone) doesn't work.

  • 8 February 2021
  • 5 replies
  • 2 views
U
Hey, I'm new to insider but used Razer Cortex and Synapse for a few weeks now. I started collecting Razer Silver by playing mobile games (Paid-to-play) or doing tasks from the offerwall. Since yesterday, whenever I start a Paid-to-play game after downloading it, it says "session interrupted" after about 5 seconds, even though the session wasn't interrupted. Neither through closing the app, nor to notifications or similar. Has anyone maybe had similar problems?
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5 Replies

Sye_The-Vie
Rank
Userlevel 7
It is an interesting issue with "session interrupted"

Background applications
Make sure there are no applications running in the background, restart the mobile if you have to.

Internet Connectivity
Internet connectivity matters also, if you are using a public wifi, there are bound to be wireless interference.
Even though wifi works by giving users specific channel via 2.4 GHz or 5 GHz bandwidth, there are these other radio, BT and wireless interface that can disrupt your connectivity.

Best option~~~

  • Use home wifi
  • Better the mobile data signal the better (4G+, 5G LTE)
  • If you are using public wifi, get close to the wifi Access Point as possible

If both home and public wifi have created a firewall to block P2P port, that is also an interesting thing to look into.

Update your mobile phone
Sye_The-Vie^^WKM VANGUARD of R Λ Z Ξ R™ I N S I D E R @ONLINEBattlestation enthusiast and rig builder & Enterprise Engineerhttps://insider.razer.com/styles/razer/images/logo-main-new-green.pngKeyboard: R Λ Z Ξ R™ Huntsman Elite US Purple Opto-Mechanical SwitchMouse: R Λ Z Ξ R™ Basilisk Ultimate + Charging DockHeadset: R Λ Z Ξ R™ Kraken TE + USB audio controlMouse mat: R Λ Z Ξ R™ Goliathus Extended ChromaWebcam: R Λ Z Ξ R™ KiyoHeadset Base: R Λ Z Ξ R™ Base Station Ver 2Bag: R Λ Z Ξ R™ Tactical 15.6" Backpack V2Case: Corsair iCUE White 465XMotherboard: GIGABYTE Z390 AORUS ULTRA ATX Form Factor LGA1151CPU: Intel® Core™ i9-9900K @ 3.60 GHzGPU: GIGABYTE GeForce RTX 2080 Ti Gaming OC 11 GB @ 1650 MHzRAM: 4x 16 GB Corsair Vengeance PRO RGB CL16 DDR4 @ 3200 MHzOS storage: 1 TB Crucial P1 3D NVMe PCIe M.2Game data storage: 2 TB SEAGATE BARRACUDA ZA2000CM10002 SATA SSDCPU Liquid Cooling: Corsair iCUE H150i RGB PRO XTPSU: Corsair HX1000i 1000 W 80 PLUS PlatinumAdd Ons: Corsair
Razer.Speedcr0ss
Userlevel 7
Nice work Sye_The-Vie!

Hey everyone! I'll be locking this thread now as resolved. Don't hesitate to send me a PM or submit a case should you need additional assistance.
K
ul.tim.ate
Hey, I'm new to insider but used Razer Cortex and Synapse for a few weeks now. I started collecting Razer Silver by playing mobile games (Paid-to-play) or doing tasks from the offerwall. Since yesterday, whenever I start a Paid-to-play game after downloading it, it says "session interrupted" after about 5 seconds, even though the session wasn't interrupted. Neither through closing the app, nor to notifications or similar. Has anyone maybe had similar problems?


Been experiencing this too
U
Sye_The-Vie
It is an interesting issue with "session interrupted"

Background applications
Make sure there are no applications running in the background, restart the mobile if you have to.

Internet Connectivity
Internet connectivity matters also, if you are using a public wifi, there are bound to be wireless interference.
Even though wifi works by giving users specific channel via 2.4 GHz or 5 GHz bandwidth, there are these other radio, BT and wireless interface that can disrupt your connectivity.

Best option~~~

  • Use home wifi
  • Better the mobile data signal the better (4G+, 5G LTE)
  • If you are using public wifi, get close to the wifi Access Point as possible

If both home and public wifi have created a firewall to block P2P port, that is also an interesting thing to look into.

Update your mobile phone

Thank you very much! After restarting my phone and closing my background apps via device care in settings, i managed to get it working again! Thanks a lot, really helped me out!
K
Thanks for this. Restarted my phone and it works perfectly now.


Sye_The-Vie
It is an interesting issue with "session interrupted"

Background applications
Make sure there are no applications running in the background, restart the mobile if you have to.

Internet Connectivity
Internet connectivity matters also, if you are using a public wifi, there are bound to be wireless interference.
Even though wifi works by giving users specific channel via 2.4 GHz or 5 GHz bandwidth, there are these other radio, BT and wireless interface that can disrupt your connectivity.

Best option~~~

  • Use home wifi
  • Better the mobile data signal the better (4G+, 5G LTE)
  • If you are using public wifi, get close to the wifi Access Point as possible

If both home and public wifi have created a firewall to block P2P port, that is also an interesting thing to look into.

Update your mobile phone


Sye_The-Vie
It is an interesting issue with "session interrupted"

Background applications
Make sure there are no applications running in the background, restart the mobile if you have to.

Internet Connectivity
Internet connectivity matters also, if you are using a public wifi, there are bound to be wireless interference.
Even though wifi works by giving users specific channel via 2.4 GHz or 5 GHz bandwidth, there are these other radio, BT and wireless interface that can disrupt your connectivity.

Best option~~~

  • Use home wifi
  • Better the mobile data signal the better (4G+, 5G LTE)
  • If you are using public wifi, get close to the wifi Access Point as possible

If both home and public wifi have created a firewall to block P2P port, that is also an interesting thing to look into.

Update your mobile phone
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