Pairing between docking station and mouse is not working. | Razer Insider
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Question

Pairing between docking station and mouse is not working.

  • March 26, 2026
  • 1 reply
  • 7 views

1986436home

Good afternoon!

I have Synapse 4 installed, and my mouse is the Razer Cobra Pro. The application detects both devices, but as soon as I try to pair the mouse with the docking station, nothing happens — it says «device not found». I have installed all the latest drivers for both the mouse and the docking station, but nothing helps.

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1 Reply

Razer.Aero
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  • Razer Support
  • March 27, 2026

Hi 1986436home,

Please follow the steps in this article to pair the Razer Mouse Dock Pro and Razer Cobra Pro. Feel free to PM me if you need further assistance. All the best!

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