Hello!
I just got a brand new Kraken X headset, but the scratch code given to me was damaged when I was trying to uncover it.
Is there anything I can do about this?
Thanks!
(photos provided upon request)
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Contact Razer directly via their Support page on their website to get you code.
Userlevel 5
Do note that a damaged or lost activation card due to mishandling is not covered by Razer's limited warranty. If you're still eligible, I can submit a ticket for code generation on your behalf, and it'll be subject for approval. To do that, please send me the following:
*Thread locked to curb the conversation to PMs.
- Full name:
- Email address:
- Phone number:
- Serial number:
- Proof of purchase:
- Photo of your scratch card:
*Thread locked to curb the conversation to PMs.
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