I was sent an email by Razer to contact support team as payment unsuccessful.
Razer claim world class support but it took me 5mins to find your PM address in the thread to ask the question vs getting straight to one like Apple has. Very unhelpful to fill the screen with FAQs but leave no button to find a real agent to ask specific help.
Hey there,
Thank you for sharing your concern here, and I’m sorry to hear about the difficulty you experienced in trying to contact support.
To better assist you with the payment issue, may I clarify what type of payment you were referring to? Did you attempt to purchase a Razer device, or was this related to Razer Gold?
Please send me a PM along with the details of your concern so I can assist you further. Thank you!
*Thread locked to curb conversation to PM.
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