I've reloaded an amount into my account and it was deducted from my bank but didn't receive and gold. It's been 3 days and I have not receive any email back. It shows pending since the moment I've reloaded, kinda want my money back
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Hi @Zephereus!
I'm sorry to hear about your reload issue. Razer has a dedicated team handling all Razer Gold and Silver-related concerns. You can reach them through this link: https://gold.razer.com/ticket-inbox/submit. They will get back to you via email within 24-48 hours. If you already have an existing case or ticket number, please provide it through PM so I can raise your concern to the relevant team for immediate assistance. Thanks!
*Thread locked.
I'm sorry to hear about your reload issue. Razer has a dedicated team handling all Razer Gold and Silver-related concerns. You can reach them through this link: https://gold.razer.com/ticket-inbox/submit. They will get back to you via email within 24-48 hours. If you already have an existing case or ticket number, please provide it through PM so I can raise your concern to the relevant team for immediate assistance. Thanks!
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