I paid for ML diamond using gcash which was already paid and confirmed that it has already been deducted on my gcash account when i checked my gcash account but until now nothing came to my ML account and according to my records of transaction, it is still pending, while my other ML account which i also bought dias with the same promo has appeared immediately as soon as i paid... Pls. Help!
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Hi Aria0107,
I’m sorry to hear about the top-up issues you experienced. Unfortunately, I have limited visibility into this part of our system. You can try to submit a ticket to our Razer Gold Team here. You can also contact them via Live Chat to get this sorted out in real-time. Just PM your ticket number after submitting it so I can call their attention to your case. All the best!
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