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peripherals disconnect and reconnect

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I have had my huntsman keyboard, kraken kitty headset, basilisk mouse, and base station chroma for a few years now. I've never had problems before, but in the last year or (even more so in the past months) my peripherals keep disconnecting and reconnecting over and over and over again. It's extremely annoying. I have gone to settings to repair the Razer applications because the Razer applications Synapse and Cortex often cease to function. I have no idea why they would do this. I have switch to a USBC connection instead of just a USB extension. I have updated my computer. I have done what I can. It has gone from disconnecting and reconnecting every ten minutes to every 30 seconds to a minute. I have basically given up using these. Any help would be greatly appreciated.
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2 people like this
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    acog.jager
  • K
    Kiimyu
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6 Replies

A
I have the same issue, i have bought a Blackwidow keyboard last month and its started to disconnect and reconnect every 5 seconds when the 'synapse service' is on in task managers back ground proccesses.
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1 person likes this
  • K
    Kiimyu
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  • DadSlay3r
  • 1 reply
  • January 30, 2021
My Kraken Kitty Headset and Base Station V2 keep doing the same thing and now my headset just won't connect thru the base station anymore.
K
1 person likes this
  • K
    Kiimyu
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Also having this issue within the past 2ish months.
filthy casual
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HEY, I fixed it! I went into the sound settings and disabled every other audio output, for some reason even when the default was the headset it kept disconnecting and then switching to the speakers. but i disabled EVERYTHING except the headset itself so it has no choice but to use it and it's been fine since then! (also, im PRETTY sure the headset is the issue as far as the other appliances disconnecting, my keyboard and mouse have not dc'd since doing this and they were doing it every few minutes prior. not 100% sure how it all ties in but everything is golden now)
filthy casual
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  • Sun3ke
  • 5 replies
  • February 14, 2021
LovelyCrow
HEY, I fixed it! I went into the sound settings and disabled every other audio output, for some reason even when the default was the headset it kept disconnecting and then switching to the speakers. but i disabled EVERYTHING except the headset itself so it has no choice but to use it and it's been fine since then! (also, im PRETTY sure the headset is the issue as far as the other appliances disconnecting, my keyboard and mouse have not dc'd since doing this and they were doing it every few minutes prior. not 100% sure how it all ties in but everything is golden now)
i tried to do that as well, but when it disconnects it just shows as no sound (red x over the sound icon)
Razer.Speedcr0ss
Hey everyone! Have you submitted a case to our Support Team? If you haven't, please click this link. Also, if your device is within its warranty coverage and you are outside the US, please contact your reseller and request a replacement. I'll be locking this thread now.
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