Phone Number Already Not in Use and Can't Use My Razer Gold | Razer Insider
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Question

Phone Number Already Not in Use and Can't Use My Razer Gold

  • April 16, 2025
  • 1 reply
  • 33 views
goneyouu

Hello,

 

I recently topped up on my razer gold account created way back 2022, but when I am purchasing in game using my razer account, it got declined because i no longer get the OTP from my lost phone number. What can I do to change the phone number so that I can get the OTP for the verification? Thank you in advance. 

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hi there, goneyouu!

 

I understand that you want to change your phone number. No worries, let me help you!

 

Please send me a PM together with the following details for verification purposes:

 

1. Serial number of a registered product on the Razer ID:

2. Email address that is associated with Razer ID:

3. Date of Birth:

4. Full Name:

5. Phone number:

6. Billing address:

 

I am looking forward to your response! Thanks!

 

*Thread locked to curb conversation to PM.

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