Phone number needs update, you also need to give me access to my money ffs! | Razer Insider
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Phone number needs update, you also need to give me access to my money ffs!

  • October 1, 2025
  • 1 reply
  • 16 views

And you wonder why people stop using your services.

if my phone is unavailable how about sending it to my email, its a true tested way to get paid by thousands of company's worldwide. I really feel like i am not going to be using razer too much in the future. it should not be a circus to get to the money i just put on my own account.

i cant even update my own account with my password and my email… do you guys just not see the insanity of that? I dont want to hear your BS on how we are trying to keep things safe, I just added the money 15 minutes ago and in the same exact session you are telling me i cant use it. I want to purchase something today, not tomorrow and not next week either.

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1 Reply

Razer.sushi.boi
  • Razer Support
  • 2264 replies
  • October 1, 2025

Hi there, ​@directRedSalsatalk891!

 

I suggest submitting a ticket to our Razer Gold Team at https://gold.razer.com/ticket-inbox/submit since they are our dedicated team that can help you with your concern today. They will be very happy to assist you. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curab conversation to PM.