Hello can someone in here help me? I lost my simcard and my razergold account has some gold in it. I want to use it now but it keeps on asking for an otp from my old sim. I dont have the back up codes either because my old phone is not working anymore
Question
phonenumberlost
This topic has been closed for replies.
- Razer Support
I’m sorry to hear you lost access to your old phone number. I’ll need to verify your account first so I can check what options we have to help you regain access to your Razer ID. Please send me a PM with the following details:
Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
Once I have this information, I’ll take a closer look and assist you further.
*Thread locked to curb the conversation to PMs.
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