Please can you help me out of this mess I've a razer gold that 4 digit is scratch off missing code | Razer Insider
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Please can you help me out of this mess I've a razer gold that 4 digit is scratch off missing code

  • August 9, 2025
  • 1 reply
  • 16 views
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Please can you help me out of this mess I've a razer gold that 4 digit is scratch off missing code 

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      1 Reply

      Razer.Aero
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      • Razer.AeroRazer Support
      • Razer Support
      • August 12, 2025

      Hello rushPearlRUBY735,

      Unfortunately, I have limited access to this part of our system. However, I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and photos of the card with an over-scratch code. Kindly ensure to follow the specifications as below:

      1. Everything has to be a separate image.
      2. Do not stack the gift card and receipt.
      3. Do not blur or mark on the gift card and receipt.
      4. Kindly change the file size to a smaller size.
      5. Kindly ensure that the images are clear and show all four corners.

      You can send me a PM with our case number here so I can help you coordinate with the team. All the best!

      *Thread locked to curb the conversation to PMs.

       

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