Please fix the Razer cooling pad. | Razer Insider
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Question

Please fix the Razer cooling pad.

  • January 13, 2025
  • 3 replies
  • 203 views

CardinalfirstAMETHYST554
Doesn't work after firmware update. You cannot even proceed with reinstalling Synapse or Windows.I am a user of an 18 inch blade.The current status is that the red light is blinking and it cannot be operated manually. I hope you resolve this issue quickly.
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3 Replies

starsci
  • Insider Mini
  • 7 replies
  • January 18, 2025

same, something got broken… CPU and GPU details just got stuck at initialization, forever spinning


  • Insider Mini
  • 1 reply
  • March 15, 2025

Same problems here with cooler and Blade 14.

 

The cooler was working fine ever since launch. Then one day last week it just randomly stopped working. The fan wouldn’t spin and the LEDs just flashed red. Ended up having to update the firmware to get it working again.

 

So I updated the firmware, and while the fan is working again, the GPU/CPU monitoring hasn’t worked since, which means smart fan doesn’t work either.


MikeCallosity

I wonder if it’s under work with for the move from Synapse 3 to Synapse 4? I wanted to know if this issue is persistent since I just preordered the 18 inch Blade upgrading from the 15 Advanced. Hoping they fix this since I wanted it to help cool off the 18 (or if I end up going the 16 route for the extended battery life w/ the AMD CPU and OLED screen to get that extra 1 ½ hour) upon release. I’d say post about it on Reddit since the more publicity this issue gets there, the more chance it has of getting fixed for all of us who bought it.


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