Hello, good day. I got the black shark v3x headset today, the 7.1 activation code was not included with it! Then I wanted to activate it through the serial number, it said that this device is already registered. How is it possible that the device carton was completely sealed
![](https://uploads-us-west-2.insided.com/razer-us/attachment/61f01660-ba4d-45e1-bd4a-c8a45160ce12.jpg)
How can I get the code? This is my email (r3za666@gmail.com)