I have been using this Razer account for a while and now I have lost access to my two-step verification device and backup codes. Recently, I topped up $5 into my account but cannot use it due to the two-step verification issue.
Please help, I lost my 2-step authentication and backup codes :(
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- Razer Support
Hi there,
For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the case number via PM, and I will coordinate with the relevant team for an update. Thanks!
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