please help, I lost my 2FA, | Razer Insider
Skip to main content
Question

please help, I lost my 2FA,

  • January 10, 2025
  • 1 reply
  • 8 views

nexusdailyCadmiumRed953

I have razor gold ony my account but unfortunately I'm not able to used it because I lost my phone number and had no access to back up code. Please help. Thanks

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • January 16, 2025

Hello nexusdailyCadmiumRed953,

I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb conversation to PM.