Howdy, @prokedimemo!

Try updating your mouse’s firmware by following the steps below:

- Search “Device Manager” from the Windows search bar.
- Click on “Mice and other pointing devices”.
- Right-click on your Razer mouse > “Uninstall device”.
- Click on “Human Interface Devices”.
- Right-click on your Razer mouse > “Uninstall device”.
- Restart your computer.
- The drivers will automatically reinstall after your computer restarts.

You can also update its firmware. If that didn’t work, then shoot me a PM along with your mouse’s serial number so I can look for other troubleshooting steps.