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Question

Please help me

  • September 5, 2025
  • 1 reply
  • 16 views

UrDearestBox

I placed an order but it's not showing up on my recent orders page. I would prefer calling but it's not working and I also tried to contact through email but since it's an order they would just give me a prompt to look at my recent orders page but uhhh... Slight issue it's not showing that I place an order. 

 

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1 Reply

Razer.Aero
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  • Razer Support
  • September 5, 2025

Hi UrDearestBox,

Thanks for raising your concern here. One probable cause for this to happen is that you checked out as a guest when you purchased the product. Please refer to this article as a reference. Please PM the following information below so I can initiate a ticket and forward it to our Order Support Team for further assistance.

Full name: 
Mobile/Phone Number: 
Country: 
Order number:

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