Hello all,
I've had a Naga Chroma for about 2 and a half maybe 3 years always worked great. But for the last little while the cursor has been freezing and sometime like jutting and more stiff movement. I've been trying to fix this for the last 2-3 day when the cursor started freezing altogether. I say just the cursor because while it is frozen and unable to move I can still use the buttons on the mouse, I also tried the mouse and my laptop and it doesn't seem to have the same problems. So I don't think the mouse is broken entirely, I though it might be something with the sensor but if I unplug the USB and plug it back in it work fine for a few minutes before freezing again.
I'm thinking it is a driver issue or conflict with the razer software because I can plug in a generic logitech mouse and it works fine. And I don't think it's a problem with the mouse it self because the buttons still work and the sesor does work before it freezes.
Things I've tried.
Cleaned Lens
Uninstall/Reinstall drivers (mouse/graphics/USB)
Unchecked power settings on USB root hubs to not allow computer to turn off
Uninstall/Reinstall Razer Synapse
Ran virus/malware check
Used CCleaner
and after doing all these steps multiple times nothings really changed. I can still get the mouse to work for like 2-3 mins after I unplug/plugin them freezes again, sometimes if I leave it I notice it starts working again but soon after I loose control again.
I'm trying to think of when I started to notice this but can't pinpoint any changes I noticed.
I am now thinking of reinstalling windows
I appreciate any input, Thank You in advanced
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