I try to open the file and it opens after i click yes but then it will just close out after showing a little command station looking thing pops up for half of a second.
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@Michelle-RazerCortex looping you in :smile_:
idkreallyknow
I try to open the file and it opens after i click yes but then it will just close out after showing a little command station looking thing pops up for half of a second.
Hey there!
Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance.
Before we start, could you provide us with your Razer Cortex logs with us for us to further investigate it via PM?
Please always feel free to let me know if you have any feedback, comments, or bugs you encounter.
@Razer.Zionzedd Thank you very much for tagging me in. Hope you have a wonderful day!
Michelle
Michelle-RazerCortex
Hey there!
Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance.
Before we start, could you provide us with your Razer Cortex logs with us for us to further investigate it via PM?
Please always feel free to let me know if you have any feedback, comments, or bugs you encounter.
@Razer.Zionzedd Thank you very much for tagging me in. Hope you have a wonderful day!
Michelle
ok how will i find said logs, I am still relatively new to cortex and this issue is only happening on my pc it works on my laptop just fine so it may be a capability issue
Michelle-RazerCortex
Hey there!
Thank you for sharing your issue with us here. My name is Michelle from the Razer Cortex technical support team. I am happy to be of your assistance.
Before we start, could you provide us with your Razer Cortex logs with us for us to further investigate it via PM?
Please always feel free to let me know if you have any feedback, comments, or bugs you encounter.
@Razer.Zionzedd Thank you very much for tagging me in. Hope you have a wonderful day!
Michelle
ok how will i find said logs, I am still relatively new to cortex and this issue is only happening on my pc it works on my laptop just fine so it may be a c
Hey there!
Thank you for providing us with these details.
For us to further investigate this issue, could you provide us with more details?
Appreciate your patience.
Please always feel free to let me know if you need assistance regarding Razer Cortex.
Michelle
Thank you for providing us with these details.
For us to further investigate this issue, could you provide us with more details?
Appreciate your patience.
Please always feel free to let me know if you need assistance regarding Razer Cortex.
Michelle
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