My problem is, 2-step authentication. I use my mobile number for authentication but I can't receive otp.. I purchase tokens for honor of kings but need 2-step authentication.. I use my number for authentication but I can't receive otp.. Please help me to solve my problem.
Question
please solve my problem
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- Razer Support
- 3331 replies
Hi jhay12345,
I undertand that you’re not recieving a code to authenticate your login. For Razer Gold account issues, I suggest that you submit a ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Make sure to provide teh follwoing information below for account validation:
- Razer ID:
- Full name:
- Email address:
- birthdate:
If you already have an existing ticket, get back to me with the reference number through PM and I will coordinate with the support team. All the best!
*Thread locked to curb the conversation to PMs.
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