Poor microphone quality razer blackshark v2 Pro, Only when in Wireless mode | Razer Insider
Skip to main content

Poor microphone quality razer blackshark v2 Pro, Only when in Wireless mode

  • March 23, 2022
  • 1 reply
  • 132 views
S
Dear, I have an issue with my newly purchased headset Razer BlackShark V2 Pro. Once installing the software and having my USB adapter inserter, I joined my favourite discord channel. To my disappointment, I was told that my microphone quality is poor. I have been searching for potential cause and found out that it does not seem to come from the hardware. Once connected via Jack, the quality is much better. I tried already to uninstall the drivers, together with the software Synapse (both together and separately), the issue is persistent. The only thing I could find is that the sample rate is much lower on wireless (16bit - 48000hz) while once plugged via jack I may select a much higher rate (24bit - 2 Channels - 192000hz). Wireless sound advanced options jack sound options I was wondering if someone faced similar issue - any idea would be most appreciated
2 Attachments
    Did this topic help you find an answer to your question?
    This topic has been closed for replies.

    1 Reply

    R
    • Razer.TroyStory
    • Let's start to fix it and make a story
    • 124 replies
    • March 25, 2022
    Let me help you with this. Please do a sound recording at least 10 - 15 seconds using your Razer Nari Ultimate through wireless and wired mode. I can use that to take a closer look and look for other possible fixes. You can use Google Drive to attach the file, do PM me a sharable link for me to have access. Thread locked to curb the conversation to PMs.
    CookiesCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings