Poor microphone quality razer blackshark v2 Pro, Only when in Wireless mode | Razer Insider

Poor microphone quality razer blackshark v2 Pro, Only when in Wireless mode

  • 23 March 2022
  • 1 reply
  • 59 views

Dear,
I have an issue with my newly purchased headset Razer BlackShark V2 Pro.
Once installing the software and having my USB adapter inserter, I joined my favourite discord channel.

To my disappointment, I was told that my microphone quality is poor.
I have been searching for potential cause and found out that it does not seem to come from the hardware.

Once connected via Jack, the quality is much better.
I tried already to uninstall the drivers, together with the software Synapse (both together and separately), the issue is persistent.

The only thing I could find is that the sample rate is much lower on wireless (16bit - 48000hz) while once plugged via jack I may select a much higher rate (24bit - 2 Channels - 192000hz).

Wireless sound advanced options


jack sound options


I was wondering if someone faced similar issue - any idea would be most appreciated

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1 Reply

Let me help you with this. Please do a sound recording at least 10 - 15 seconds using your Razer Nari Ultimate through wireless and wired mode. I can use that to take a closer look and look for other possible fixes. You can use Google Drive to attach the file, do PM me a sharable link for me to have access.


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