PREGUNTANDO POR AUDIO | Razer Insider
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PREGUNTANDO POR AUDIO

  • July 3, 2025
  • 1 reply
  • 26 views

Hola a todos

Acabo de recibir mis nuevos auriculares BlackShark V2X hoy, pero cuando intenté que funcionara el sonido envolvente 7.1, no pude obtener el código de activación porque el sitio web me sigue diciendo "Este producto ya está registrado. Si no lo has registrado, ponte en contacto con el servicio de asistencia de Razer".

 

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1 Reply

Razer.Aero
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  • Razer Support
  • 3529 replies
  • July 3, 2025
thinkMediumPurpleflow587 wrote:

Hola a todos

Acabo de recibir mis nuevos auriculares BlackShark V2X hoy, pero cuando intenté que funcionara el sonido envolvente 7.1, no pude obtener el código de activación porque el sitio web me sigue diciendo "Este producto ya está registrado. Si no lo has registrado, ponte en contacto con el servicio de asistencia de Razer".

 

This translates as:
I just got my new BlackShark V2X headset today, but when I tried to get the 7.1 surround sound working, I couldn't get the activation code because the website keeps telling me "This product is already registered. If you haven't registered it, please contact Razer Support."

Hello thinkMediumPurpleflow587,

Please note that Razer Insider does not support your preferred language. Kindly submit your inquiry or concern in English across all boards.

When and where did you purchase your headset? Please check the 7.1 Surround Sound activation code if you have the scratch card included in the box, as indicated here. If the code has been used or the card is missing, I suggest you return the device to the reseller. If you need further assistance, kindly PM me your device serial number and proof of purchase so I can verify its information.

*Thread locked to curb the conversation to PMs.


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