Preorder cancellation | Razer Insider

Preorder cancellation

  • 18 November 2020
  • 1 reply
  • 3 views
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I need to cancel a preorder for the new Razer Book. I was told I would hear back from customer support in 24 to 48 hours but it's now been over a week. The order hasn't shipped yet and won't until the end of the month. I'd like to get this taken care of before I have to deal with refusing delivery which isn't easy ideal when they simply drop the package off without so much as a knock. Any help would be appreciated. Thanks!
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Razer.Speedcr0ss
Userlevel 7
dannytron2000
I need to cancel a preorder for the new Razer Book. I was told I would hear back from customer support in 24 to 48 hours but it's now been over a week. The order hasn't shipped yet and won't until the end of the month. I'd like to get this taken care of before I have to deal with refusing delivery which isn't easy ideal when they simply drop the package off without so much as a knock. Any help would be appreciated. Thanks!


Hey there! Thanks for posting your order-related concern here. Apologies for the delay. Please send me your email address or case number via PM. Let' continue from there. I'll be locking this thread now.
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