Pressing a key activates an adjacent key | Razer Insider
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Question

Pressing a key activates an adjacent key

  • September 15, 2024
  • 1 reply
  • 14 views

When playing games. If i push a key, sometimes a nearby key will activate as well. For example when i hit the 7 button. The 2 button will active as well. It also happens with the 6 button.  

 

This issue has been going on a very long time. But until recently it wasn’t much of a problem for me. I’ve reinstalled the software several times. While troubleshooting an issue with support for the Synapse software crashing when i try to access the keypad tab. 

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1 Reply

Razer.sushi.boi

Hi there, @Kreigmstr!

 

Have you tried cleaning your keyboard? You can watch this video clip. If that didn’t work, then drop me a PM along with your keyboard’s serial number so I can validate it and check for other workarounds. Do include your case number so I can check what transpired with our Support Team.

 

*Thread locked to curb conversation to PM.


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