It is not recognized both Bluetooth, wireless with the dongle or with USB cable.
The lights do not blink, nothing happens after 3 second long press on any button.
It does not charge.
The mouse worked fine on both Mac and Windows, now it is dead.
It stopped working after 3 months of use.
Serial number PM204 XX XXXZZ141
Pro click RZ01-0299
I take very good care of my equipment and this was my first ever razor purchase.
For comparison my previous mouse by Microsoft Ergo - and Logitech Comfort MX Ergo lasted 6 and 4 years respectively, this one 3 months. This must be a joke i guess.
I filed an RMA request 211201-003630 but i don't have high hopes to be honest
I got it from a retailer in my country and i think it has guarantee.
But what bothers me is that this happened at all, mind you after 3 months of use! And not to me and to other users as well! This speaks enough for me.
Based on those stories and my own experience I shall never do the mistake to buy another Razor product ever again.