Razer Support,
I recently purchased a brand-new Razer product and tried to register it on your website. However, I received an error message saying: "This product is already registered."
I am sure the product is new and has not been registered before. Could you please help me resolve this issue and complete the registration?
Hey there,
It seems like your device might be a counterfeit or re-boxed item. No worries, let me check it for you. Please send me a private message together with your device's serial number so I can check its details here in our system and assist you further. Thank you!
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